Mistic and HAUS Returns and Refunds
Mistic E Cigs Warranty Details
Subject to the conditions and limitations set forth by Mistic Electronic Cigarettes, the Mistic E Cigs Warranty guarantees Mistic and HAUS brand rechargeable batteries and chargers against defects in workmanship for a period of ninety (90) days from date of purchase.
Any opened or used cartridges, tanks, or liquids are consumable items and as such are not subjected to the same warranty procedures. Contact Mistic Customer Service for additional questions regarding issues with Cartridges, Tanks, and/or E-Liquids.
Prior to making a claim, please read our Frequently Asked Questions carefully to rule out a few common scenarios that may actually be user error.